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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Monson

April 6, 2026

5  out of  5
rating by Susan Monson
"Vickie was wonderful and very quick in helping me get insurance cards for my new car! I’m very satisfied with her help!"
We responded:
"Susan, We appreciate you taking the time to leave a review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gary Yund

April 2, 2026

5  out of  5
rating by Gary Yund
"Wonderful people to work with, knowledgeable, friendly."
We responded:
"Gary, Thank you for your kind words about our staff! Please do not hesitate to reach out if you need anything. Take care, Maryann "
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Kevin Molesky

April 1, 2026

5  out of  5
rating by Kevin Molesky
"Maryann has been my agent for 36 years.Would not trust anyone else but her.."
We responded:
"Kevin, Thank you so much for your kind words. We appreciate you taking the time to share your thoughts. I am so glad to hear you have had a continued positive experience with our office! Take care, Maryann "
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Derba Chinski

April 1, 2026

5  out of  5
rating by Derba Chinski
"Absolutely wonderful"
We responded:
"Thank you so much for your five-star review and for your business with our office! Take care, Maryann "
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Erich Wagner

March 30, 2026

5  out of  5
rating by Erich Wagner
"Vickie from Marryann's office came to my support today providing timely aid when I needed it. Much appreciated."
We responded:
"Erich, I am so pleased you have had a positive experience with our office. Please reach out if you need anything! Take care, Maryann"
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Dawn Love

March 25, 2026

5  out of  5
rating by Dawn Love
"I spoke with Samantha to bundle home owners insurance to my existing auto insurance. She was a pleasure to work with and made the whole process very simple. She explained in detail what my new policy was about, answering all of my questions with a smile. She was articulate and confident. I was very pleased to see the amount of money I had saved as well! Thanks for such great service, Samantha!"
We responded:
"Dawn, Thank you for taking the time to write a review. We appreciate your kind words and I am so pleased to hear you had a positive experience with Sam and our office! Take care, Maryann"
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elizabeth plouman

March 24, 2026

5  out of  5
rating by elizabeth plouman
"Just to sum this up, I have never dealt with a more professional outstanding person in my lifetime. She is one of a kind more helpful than needed And a phone call or an email away.Handles every situation that I throw at her. Don't know what I do without her she's been a godsend for my company."
We responded:
"Thank you so much for your kind words! I am so pleased you have had a positive experience with our office. Please do not hesitate to reach out if you need anything! -Maryann"
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Maura Mottolese

March 23, 2026

5  out of  5
rating by Maura Mottolese
"Prompt, friendly, efficient service- what more can we hope for in an insurance agent?!?!"
We responded:
"Hello Maura, I am so pleased we could assist you! Our team is always here to assist. Take care, Maryann "
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Laxmi Prasad Baral

March 21, 2026

5  out of  5
rating by Laxmi Prasad Baral
"I’m really happy with the service I received from State Farm, especially from Vickie. She helped me set up both my car and home insurance smoothly and professionally. I had been with another insurance company for over 12 years and didn’t think switching would be more affordable—but I was pleasantly surprised. The rates are more reasonable, and the whole process was easy and stress-free. The staff at State Farm are friendly, helpful, and make you feel comfortable. Vickie is amazing—she did a wonderful job! I highly recommend State Farm to anyone looking for reliable and affordable insurance."
We responded:
"Hi Laxmi, thank you for your kind words about Vickie! We are so pleased to hear you have had a positive experience with our office and staff. Please reach out if you need anything! Our team is always ready to assist with any of your needs. Take care, Maryann "
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PAUL ORR

March 20, 2026

5  out of  5
rating by PAUL ORR
"I have been a customer for over 30 years with multiple policies. Most competitive pricing for me and very helpful staff."
We responded:
"Hi Paul, We are so pleased to hear you have had a positive experience and look forward to supporting you with your insurance needs!"
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Joe Conroy

March 18, 2026

5  out of  5
rating by Joe Conroy
"I have been with Maryann Fazzone's office for over 40 years. Maryann's office has always been professional, courteous and personable."
We responded:
"Joe, We’re thrilled to know you have a positive experience with us! We look forward to continuing to support your insurance needs. Take care, Maryann "
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Rajib Hasan

March 18, 2026

5  out of  5
rating by Rajib Hasan
"Vickie South made the whole insurance process simple and stress-free. She’s knowledgeable, honest, and actually listens instead of pushing random plans. Quick responses, clear explanations, and no nonsense. Highly recommend."
We responded:
"Rajib, Thank you for your kind, positive words about Vickie. I am glad to hear we could assist you with your insurance needs. Please reach out if you have any questions. Maryann"
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Michael Heath

March 14, 2026

5  out of  5
rating by Michael Heath
"I have been a client for over 25 years, and they have always provided excellent service! Thank you to Mary Ann & the team!"
We responded:
"Michael, Thank you for your continued business! I am so pleased to hear you have had a positive experience with our team. Take care, Maryann"
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Thomas OMalley

March 5, 2026

5  out of  5
rating by Thomas OMalley
"As always, Wanda Landry was amazing, Polite, courteous, informative, very helpful and very competent. what a pleasure to do business with. I wish her the best in her retirement. she will be missed. Tom Omalley"
We responded:
"Hi Thomas! Thank you for your kind words about Christine and for your sharing your experience with our office! We appreciate your support. Maryann"
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Kay

March 5, 2026

5  out of  5
rating by Kay
"I want to start by saying Vickie is amazing. I wanted to get a quote almost 6 months ago she tried for me, but unfortunately I got denied. She told me in six months to reapply and she’ll try her best to get me approved. No lie 6 months later as she promised I got approved and she got me set up with an Auto policy in less than 20 minutes. It feels good to be back home with Statefarm again, thanks to Vickieeee!!!"
We responded:
"I am so pleased to hear about your positive experience with our office. Thank you for sharing your experience and for your positive words about Vickie! Take care, Maryann"
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Marlena Drago

February 24, 2026

5  out of  5
rating by Marlena Drago
"My experience was great!! I spoke with Christine this morning, who was very helpful! I needed help changing my name on my insurance card. She told me what I needed to send her and sent an updated card shortly after! Easy, straight forward and so helpful to me. Thank you!"
We responded:
"Marlena, I am so pleased to hear about your positive experience with Christine and our office! We look forward to supporting you with your insurance needs! Take care, Maryann"
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DORIS ARMSTRONG

February 17, 2026

5  out of  5
rating by DORIS ARMSTRONG
"Wanda was a real pleasure to work with😊. I went in with a lot of questions and uneasiness and Wanda answered everything and also asked questions that I hadn’t thought of."
We responded:
"Doris, Thank you so much for your kind words about Wanda! We are so pleased to hear about your positive experience with our office and look forward to continuing to work with you in the future! -Maryann"
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Christina DiLello

February 13, 2026

5  out of  5
rating by Christina DiLello
"Very knowledgeable and gave me 2 good tips for me to negotiate with Allstate Thank you"
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angela stark

February 11, 2026

5  out of  5
rating by angela stark
"Wanda was exceptional helping with our insurance needs, very knowledgeable and efficient!!!"
We responded:
"Angela, we appreciate you taking the time to share such a thoughtful review about your experience and Wanda. We are proud to have you as part of the State Farm family! -Maryann"
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Jonathan Waterhouse

February 11, 2026

5  out of  5
rating by Jonathan Waterhouse
"Always great service. Staff is very customer focused. .thanks Christine for your prompt response"
We responded:
"Jon, Thank you so much for your kind words. We really appreciate your business! Maryann Fazzone"
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karen

February 9, 2026

5  out of  5
rating by karen
"Vickie is always friendly and professional. She excels in customer service. I appreciate her willingness to address my concerns by providing me with answers and additional information when needed."
We responded:
"Karen, Thank you so much for your positive review. I am so pleased to hear that our team was able to assist you. Please do not hesitate to reach out if you need anything! Take care, Maryann "
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Paul Semon

February 9, 2026

5  out of  5
rating by Paul Semon
"Samantha Hall was very informative and prompt with answering my questions pertaining to my auto insurance. If I could give her 6 stars I would. Keep up the great work."
We responded:
"Paul, Thank you for sharing your positive experience with our office and Sam! We look forward to continuing to support you with your insurance needs. -Maryann "
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Tom Sandola

February 5, 2026

5  out of  5
rating by Tom Sandola
"We have been with State Farm several years now. Christine Neroni did a great job for us recently and should be commanded for her excellent work."
We responded:
"Tom, Your review means the world to us. Thank you for your kind words about your experience with Christine and our office. Please do not hesitate to reach out if you have questions or need anything! -Maryann"
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Rachel Brown

February 4, 2026

5  out of  5
rating by Rachel Brown
"So helpful and extremely warm and friendly! Got me a great rate for what my family needed!"
We responded:
"Rachel, Thank you for your kind words. We’re happy to see your review and thrilled you had a positive experience at our Latham office. –Maryann"
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rick foster

January 30, 2026

5  out of  5
rating by rick foster
"Vickie South handled my insurance request quickly and with great professionalism. I had my insurance quote and paperwork completed in less than an hour. Thank you so much!"
We responded:
"Rick, Thank you for taking the time to share about your experience with our office. We look forward to assisting you with your insurance needs! Take care, Maryann "